Our Commitment: Message From Lance Baylis, President

A heart in a handDear North Oakland Caregivers Clients and Families,

We have been following the recent events of the corona virus very closely.  We have been keeping informed of best practices for our caregivers and clients regarding this virus and sharing them with all our caregivers.  Besides the guidance we are getting through our Michigan Home Health Association, we are also monitoring all national, state and local guidance and updates.  On top of that, we are consulting our Medical Director if there are any other precautions we need to take.

The wellness of our clients and team is our top priority.  We are being very diligent to keep everyone safe and healthy.  We have not had ANY clients or caregivers exhibit ANY symptoms.  We feel good that our care is done in a home with few interactions with other people.  This does not in any way lessen the serious nature of the virus and how we will address these concerns each day.

If a caregiver thinks they are exhibiting any of the symptoms, they will stay home.  Jason or Cheryl will contact you to discuss other options.  All efforts will be made to provide a substitute if that is what the client or family wants.  Keep in mind that there is the chance that no replacement will be available.  Even though this is outlined in our contract, we all need to be more mindful of this possibility in lieu of what is going on and how everyone faces the same challenges simultaneously.

All of our caregivers will continue to be informed of all that we learn as we move forward.  This is a fluid situation that can change daily or weekly.  We will continue to provide the  best and most safe care for all our clients.

We will put our heart and soul into helping our clients just as we have done for 28 years.  We hope conditions improve across our country and state as quickly as possible so we can all resume our normal daily routines.

Thank you for being our loyal clients.

Sincerely,

Lance Baylis

Happy Mother’s Day!

Maria Baylis, Founder of North Oakland Caregivers

Maria Baylis, Founder of North Oakland Caregivers, mother of nine

Happy Mother’s Day to all who are mothers and mothers-to-be, to sisters, aunts and grandmothers who gave motherly care to those who were in need of it. Thank you for your nurturing love and support. Thank you for believing in us. We ended up good people because of you. Thank you!

Flowers to Clients on Our Client Appreciation Day

North Oakland Caregivers visiting clients on National Seniors Health & Fitness DayWe at North Oakland Caregivers would like to recognize our clients this month as we honor  National Senior Health and Fitness Day.

Health and well-being of our seniors is the focus of our efforts every day – after all, senior care is our specialty. However, genuinely caring for our clients goes above and beyond our professional duty. We talk to them on the phone, sometimes we cheer them up with flowers if we hear from a caregiver that they are going through a rough spot. We even visit them with a lunch of their choice if we know this will put them in a good mood!

And we believe our clients feel the genuine interest and concern we have for them and pay us back with great trust, friendly chats and amazing recommendations. But this is a topic for another time! For now we leave you with this picture from the latest visit to one of our clients in Clarkston, MI; it left both us and the client smiling.

In the picture: North Oakland Caregivers President Lance Baylis with a client

Happy Holidays from North Oakland Caregivers!

Merry Christmas from North Oakland Caregivers“Warmest thoughts and best wishes for a wonderful holiday and a very happy New Year from all of us at North Oakland Caregivers!

We hope you’ll spend this festive season relishing your time together with your loved ones. May you fill every moment with love, peace and joy and begin the new year with the hope of many wonderful things to come!”

Lance Baylis, President

 

 

 

Another “Sign” of Improvement!

North Oakland Caregivers outdoors business signSometimes it’s nice to “kick the bricks” and see the location of the company you are doing business with.  Many times it gives you the sense of pride the company takes in their business.

We are happy to announce the most recent improvement to the building where North Oakland Caregivers is located – a new, state-of-the-art, LED business sign that was recently installed.  This sign is clearly visible for drivers, illuminates in the dark, and helps guide our clients to the office building which is conveniently located just off I-75 in Clarkston, MI.   We are proud of this newest addition, as it adds even more curb appeal to the attractive “Loman Building” we call home.

The Loman Building has been home to North Oakland Caregivers for the company’s entire history of 25 years!   We like to think this further represents our reputation of stability, experience and trust that we are known for in providing the highest quality senior home care services to our clients and their families.