Our Commitment: Message From Lance Baylis, President

A heart in a handDear North Oakland Caregivers Clients and Families,

We have been following the recent events of the corona virus very closely.  We have been keeping informed of best practices for our caregivers and clients regarding this virus and sharing them with all our caregivers.  Besides the guidance we are getting through our Michigan Home Health Association, we are also monitoring all national, state and local guidance and updates.  On top of that, we are consulting our Medical Director if there are any other precautions we need to take.

The wellness of our clients and team is our top priority.  We are being very diligent to keep everyone safe and healthy.  We have not had ANY clients or caregivers exhibit ANY symptoms.  We feel good that our care is done in a home with few interactions with other people.  This does not in any way lessen the serious nature of the virus and how we will address these concerns each day.

If a caregiver thinks they are exhibiting any of the symptoms, they will stay home.  Jason or Cheryl will contact you to discuss other options.  All efforts will be made to provide a substitute if that is what the client or family wants.  Keep in mind that there is the chance that no replacement will be available.  Even though this is outlined in our contract, we all need to be more mindful of this possibility in lieu of what is going on and how everyone faces the same challenges simultaneously.

All of our caregivers will continue to be informed of all that we learn as we move forward.  This is a fluid situation that can change daily or weekly.  We will continue to provide the  best and most safe care for all our clients.

We will put our heart and soul into helping our clients just as we have done for 28 years.  We hope conditions improve across our country and state as quickly as possible so we can all resume our normal daily routines.

Thank you for being our loyal clients.

Sincerely,

Lance Baylis