A local company or a franchise? What to choose when selecting senior home care for your loved ones? Here are three reasons that prompt people like you to prefer a locally based and owned business:
- A recent study showed that when people do business with local companies, 58% more of the money spent ends up staying in the city as opposed to money spent on other businesses. Making socially responsible choices and helping local communities is a reason that people consider when choosing any local business regardless of industry specifics.
- Another reason is knowing the people behind the business – the employees, the managers and the owners. This lends itself to a natural connection not usually enjoyed when dealing with non-locally owned businesses. This consideration becomes especially important when we are making decisions related to the health and well-being of our family members, – franchises’ impersonal ways may leave us underwhelmed, while a local home care company run by people who are part of the same community will help us feeling reassured and in control.
- However, perhaps the biggest advantage to dealing with a locally owned and based senior home care company is the opportunity for greater customer service. We have all experienced calling a business only to be put on hold or eventually speaking with a person that gives you a standard script for an answer and has no direct communication with the decision maker. With a senior home care company that is truly local we can count on expedited service and a much more personal approach. The owner has a high probability of being directly connected to every employee. Questions or concerns are dealt with in a matter of hours. And in case of any home care related issues that require a personal presence, knowing the company’s home office and management are located right down the road can provide great peace of mind.
North Oakland Caregivers is a great example of the above advantages of a local senior home care company at their best: The owner was born and raised in Oakland County of Michigan and lives in the local area. His 35 years of experience in senior home care management make him a key industry expert in the area. The company has been located in the city of Clarkston, Michigan, since its foundation, in the same building now beautifully renovated and conveniently situated on the corner of M-15 and I-75. Call us at (248) 625-8484 and let us provide your family with professional but personable senior home care that only a local business can offer.
Exactly 5 months ago, after 25 years of providing senior home care, we unveiled our Facebook page, and our supporters’ circle has been growing ever since. This past weekend we celebrated our first milestone – the first 100 Facebook likes!
We are grateful for all the wonderful comments and cheering from those who know us and our senior home care business in Clarkston, MI, all the extremely positive reviews from our clients, caregivers and co-workers and all the interest from those who are looking for a caregiver career!
We are inspired by your encouragement and looking forward to more! Thank you, friends!
A Letter from a Mother to Her Daughter
“My dear girl, the day you see I’m getting old, I ask you to please be patient, but most of all, try to understand what I’m going through. If when we talk, I repeat the same thing a thousand times, don’t interrupt to say: “You said the same thing a minute ago”… Just listen, please. Try to remember the times when you were little and I would read the same story night after night until you would fall asleep.
When I don’t want to take a bath, don’t be mad and don’t embarrass me. Remember when I had to run after you making excuses and trying to get you to take a shower when you were just a girl?
When you see how ignorant I am when it comes to new technology, give me the time to learn and don’t look at me that way… remember, honey, I patiently taught you how to do many things like eating appropriately, getting dressed, combing your hair and dealing with life’s issues every day…the day you see I’m getting old, I ask you to please be patient, but most of all, try to understand what I’m going through.
If I occasionally lose track of what we’re talking about, give me the time to remember, and if I can’t, don’t be nervous, impatient or arrogant. Just know in your heart that the most important thing for me is to be with you.
And when my old, tired legs don’t let me move as quickly as before, give me your hand the same way that I offered mine to you when you first walked. When those days come, don’t feel sad… just be with me, and understand me while I get to the end of my life with love. I’ll cherish and thank you for the gift of time and joy we shared. With a big smile and the huge love I’ve always had for you, I just want to say, I love you… my darling daughter. “
Original text in Spanish and photo by Guillermo Peña
Translation to English by Sergio Cadena
We at North Oakland Caregivers are taking an early opportunity to recognize our clients this month as we honor National Senior Health and Fitness Day. Of course, health and well-being of our seniors is the focus of our efforts every day because this is what we do. However, we would like to pause and make this month special for our seniors.
We encourage all our senior home care clients to be as active as possible. Just a simple walk in a park a couple of times a week can be beneficial for one’s health. And when that’s just not possible, maybe bringing flowers to our clients will bring a smile to their face and help their feeling of well-being.
In the picture: North Oakland Caregivers President Lance Baylis with a client