- A recent study showed that when people do business with local companies, 58% more of the money spent ends up staying in the city as opposed to money spent on other businesses. Making socially responsible choices and helping local communities is a reason that people consider when choosing any local business regardless of industry specifics.
- Another reason is knowing the people behind the business – the employees, the managers and the owners. This lends itself to a natural connection not usually enjoyed when dealing with non-locally owned businesses. This consideration becomes especially important when we are making decisions related to the health and well-being of our family members, – franchises’ impersonal ways may leave us underwhelmed, while a local home care company run by people who are part of the same community will help us feeling reassured and in control.
- However, perhaps the biggest advantage to dealing with a locally owned and based senior home care company is the opportunity for greater customer service. We have all experienced calling a business only to be put on hold or eventually speaking with a person that gives you a standard script for an answer and has no direct communication with the decision maker. With a senior home care company that is truly local we can count on expedited service and a much more personal approach. The owner has a high probability of being directly connected to every employee. Questions or concerns are dealt with in a matter of hours. And in case of any home care related issues that require a personal presence, knowing the company’s home office and management are located right down the road can provide great peace of mind.
North Oakland Caregivers is a great example of the above advantages of a local senior home care company at their best: The owner was born and raised in Oakland County of Michigan and lives in the local area. His 35 years of experience in senior home care management make him a key industry expert in the area. The company has been located in the city of Clarkston, Michigan, since its foundation, in the same building now beautifully renovated and conveniently situated on the corner of M-15 and I-75. Call us at (248) 625-8484 and let us provide your family with professional but personable senior home care that only a local business can offer.